Returns & Exchanges
At Protein.com UK, we want you to feel confident in your fit, which is why we offer a 30-day return policy on all unworn apparel with original tags attached. Whether you need a different size or a full refund, our hassle-free process ensures your shopping experience remains seamless.
Initiate Your Return
Visit our online returns portal and enter your order number and UK postcode to select the items you wish to send back.
Package Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all designer labels and hangtags are securely attached.
Ship It Back
Print your prepaid Royal Mail return label from the portal and drop your package off at any local Post Office or designated collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing